ELVEN Pulse

The pulse of your business,
in real time.

Online reputation monitor and local competitive intelligence. Know what they say about you — before it becomes a problem.

Request free analysisChat on WhatsApp

Setup in 24h for your establishment

Why it matters

People stop visiting you after seeing you on Google.

Every day you lose customers you'll never know you lost.

Your next customer is searching right now.

There are customers ready to choose you — they just haven't found you yet. Online visibility decides who walks through your door and who wants to stay far from it... The question is: will they go to you or to your competitor?

Reputation that attracts

A good reputation sells itself — 24 hours a day, even when you're closed. Pulse turns your customers' satisfaction into public trust that attracts those who don't know you yet — and makes those who do your best sales argument.

Online presence that sells

The whole world can find your business online — what image are you projecting? People already have opinions formed before any conversation happens. Your reputation is already out there. Pulse helps you control it and build the image that convinces, attracts and converts.

When someone searches for you, the decision is already almost made. It's not about who is better — it's about who looks better at the moment someone is deciding. Pulse makes sure that choice is always in your favour.

Online Reputation Dashboard

Collection, analysis
and intelligence. Automated.

ELVEN Pulse monitors your Google Maps reviews 24/7, analyses sentiment with AI and delivers a clear action plan — without you lifting a finger.

View plans →

50+

reviews analysed

5

competitors monitored

8

real-time KPIs

Real panel screenshots · A real venue · Alicante
app.elven.es · Reputation Dashboard
General Overview
Sentiment
Action
Competitors
View fullscreen

First analysis free — Request a real report for your venue with no commitment. Discover your reputation score today.

Sentiment

Know exactly what your customers feel

NLP analysis of every review. Identifies recurring themes, keywords and sentiment evolution — with the real voices of those who visit your venue.

66%Positive
16%Neutral
18%Negative

Praise

Comida
15×
Trato
12×
Ambiente
9×
Precio
7×

Complaints

Espera
6×
Precio
4×
Ruido
3×
Lento
2×
Carlos M.★★★★★

"La paella estaba excelente, el trato muy amable. Repetiré sin duda."

Ana G.★★☆☆☆

"Esperamos 40 min. para sentarnos. La gestión de espera necesita mejorar."

Topics

Score for every area of your business

ELVEN Pulse analyses 7 key dimensions: Quality, Hygiene, Atmosphere, Location, Wait time, Service and Price. See your strengths at a glance — and exactly where to act.

✓
Strengths
Calidad del producto
85
Higiene y limpieza
78
Ambiente y espacio
69
!
Areas to Improve
Tiempo de espera
50
Relación calidad-precio
33
Competitors

See where you stand vs. local competition

You don't just compete with them — you also draw inspiration from the best. ELVEN Pulse monitors up to 5 nearby venues and shows you what the admired ones do well, so you can reach their level and stand out with something of your own.

Score Comparison

★ La Vera Alicantina
4.14★
El Rincón del Mar
4.4★
Taberna Levante
4.1★
Arrocería CentralREF
4.6★
Bar La Esquina
3.9★

REF · Inspiration reference — the level to aspire to

Action

With every report, a clear action plan

Not just data — decisions. ELVEN Pulse delivers real-time alerts and concrete action priorities based on your current situation.

⚡
5 Unanswered ReviewsMODERATE

1–2 star reviews pending. Responding increases the probability of recovering the customer by 70%.

📉
Score Below 4.0★MODERATE

Reaching 4.3★ can increase your visits by up to 20%.

Transformation

From bad to good — in 8 weeks

With accurate information and actions, reputation improves fast. Without ELVEN Pulse, you don't know where to start.

Without ELVEN Pulse

Bar El Mirador · Semana 1

0/100CRÍTICA
✗No response to reviews
✗No insight on what's failing
✗No competitive edge
→8 wks.
With ELVEN Pulse

Bar El Mirador · Semana 8

0/100CRÍTICA
✓Reviews responded
✓Clear areas for improvement
✓Above the competition

How it works

4 intelligence layers

1

Automatic collection

Continuous scraping of Google Maps — where 90% of local reviews happen. No manual intervention, 24/7.

2

Sentiment analysis

Multilingual NLP classifies each review: sentiment, topics (food, wait time, price...) and trends.

3

Competitive intelligence

Your venue vs. up to 5 local competitors. Positioning map and gap analysis.

4

Smart delivery

Bi-weekly or monthly report (your choice) delivered by WhatsApp or email — with full diagnosis and concrete actions ready to apply.

Plans

Choose your plan

No lock-in. Full setup in 24 hours. Cancel anytime.

Starter

€49/mo
  • ✓1 venue
  • ✓3 local references
  • ✓Bi-weekly or monthly report
  • ✓Email delivery
  • ✓Standard support
Request demo
MOST POPULAR

Pro

€79/mo
  • ✓1 venue
  • ✓5 local references
  • ✓Bi-weekly or monthly report
  • ✓WhatsApp or email delivery
  • ✓Interactive web dashboard
  • ✓Priority support
Request demo

Multi

€129/mo
  • ✓Up to 3 venues
  • ✓5 references per venue
  • ✓Consolidated view
  • ✓Report per venue + global summary
  • ✓Interactive web dashboard
  • ✓Priority support
Request demo

* One-time setup fee: €150 — Full configuration + first report included

Contacto

¿Listo para conocer el pulso de tu negocio?

La primera consulta es gratuita. Cuéntanos tu caso — lo analizamos sin compromiso.

Response within 24 hours · Monday to Friday

Write on WhatsApp